Privacy Policy

Last updated: October 2026

This policy explains how Friendlycarolina Restoration ("we", "us") gathers, uses and passes on information when you visit friendlycarolina.living, call the phone number shown here or send in a form. It is a general template. It is not legal advice.

What We Gather From You

You may give us details yourself. When you fill out a form or call, that can include your name, phone number, email address, location and a short note about your water damage.

The site also picks up some details on its own. These can include your IP address (a number that identifies your device online), browser type, device type, the pages you view, and the date and time of your visit. We may track calls to the number on this site. Some calls may be recorded. We do this to check quality and to handle billing.

Why We Use Your Details

We use what we gather to:

• Match you with an independent water damage restoration provider that serves your area
• Send your request to that provider so they can reach you
• Answer your questions and messages
• Measure how people use this site and our phone lines
• Make the site and the service better
• Follow the law and stop fraud or misuse

Who Gets Your Details

Friendlycarolina Restoration is a referral service. When you ask for help, we send your contact details and request to one or more independent providers or marketing partners. This lets them contact you about your request. These providers are separate businesses. They have their own privacy practices.

We may also share details with companies that help us run the site and phone systems. Examples are hosting, analytics and call-tracking companies. We may share details when the law requires it, or to protect our rights.

We do not sell your personal information for money. Some laws count sharing with marketing partners as a sale or a share. If those laws apply to you, you may have the right to opt out.

Cookies and Analytics

This site may use cookies (small files saved in your browser) and similar tools. They help us see how visitors use the site. You can manage cookies in your browser settings. If you turn them off, some parts of the site may not work as expected.

Your Choices and Rights

Where you live may give you rights. You may be able to see, fix or delete your personal information. You may also be able to opt out of some sharing. To ask, email contact@friendlycarolina.living. We may need to confirm who you are before we act on your request.

Security and How Long We Keep Data

We take reasonable steps to protect your information. No method of sending or storing data is fully secure. We keep information only as long as we need it for the reasons above, or as long as the law requires.

Children

This site is not meant for children under 13. We do not knowingly collect their personal information.

Changes to This Policy

We may update this policy from time to time. The date at the top shows the latest change.

Contact

Have a question about this policy? Email contact@friendlycarolina.living.